Il lato migliore della assistenza informatica
Il lato migliore della assistenza informatica
Blog Article
On-site direttamente presso la residenza ovvero dimora del nostro cliente, ad opera di proprio specializzato e certificato.
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Forniamo assistenza informatica per strutture tra ciascuno valore e per tutte le esigenze. Quandanche le tue.
Start Trial Workspaces Create separate workspaces for internal teams to deliver services with security and autonomy Incident Management Restore a service to normal as quickly as possible with proper logging, analyzing and resolving of incidents Knowledge Base Publish and maintain a repository of solution articles to common, recurring problems faced by end users and thereby deflect tickets Self Service Portal Provide a platform for end users to help themselves SLA Management Enforce different SLA policies for tickets based on departments or groups Workflow Automator Automate processes and mundane tasks by setting the desired conditions with a simple drag and drop option Orchestration Automate manual, error-prone, routine tasks that are spread across disparate tools by seamlessly integrating with 3rd party apps for a unified, comprehensive automation engine across the org.
La nostra infrastruttura proprietaria costituita a motivo di cluster iperconvergenti proprietari, ridondati e dislocati su datacenter in Italia, ci permette intorno a fornire ai nostri clienti soluzioni ibride composte a motivo di più ambienti connessi tramite reti LAN, WAN e VPN.
Risolviamo problemi nato da surriscaldamento computer notebook insieme diagnostica colata di aria e stato dissipazione passione.
“The exciting thing about NinjaOne is that it is a one-stop shop. We can do desktop management, remote management, software deployment and patch management. NinjaOne has all the bells more info and whistles of other centralized configuration managers, but without the expensive price tag.”
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Tutti i nostri contratti comprendono interventi periodici sia Per mezzo di remoto cosa on-site, assistenza telefonica e online.
Get real-time insight into the efficiency of your service desk and boost business productivity by accessing actionable reports.
Purelab realizza soluzioni cloud aziendali analizzando le esigenze del cliente e fornendo il servizio confacente.
Set multiple SLA policies to create task deadlines based on different business hours or ticket categories.
Documentazione: Creerai e manterrai documentazione dettagliata su procedure e soluzioni comuni In appianare il supporto specialista avvenire.
Using the software, you also have the ability to automate manual and repetitive tasks using scripts and policies. Execute efficient IT management remotely and at scale using NinjaOne.
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